Refund policy

Our Policy:

Hey there, basics. fam! We’re all about keeping it real and fresh. Since our deodorant is a personal care product, we don’t offer returns or exchanges unless the item arrives damaged. Hygiene first, right?

Damaged Items:

If your deodorant shows up looking like it had a rough trip, we've got you covered. Here’s what to do:

1. Contact Us: Shoot us an email at buzz@basics-me.com with your order number and a picture of the damaged item.

2. We’ll Fix It: We’ll sort it out and send you a replacement, no fuss, no muss.

Final Note:

We’re here to make sure you’re happy and smelling awesome with our products. Thanks for sticking with us and understanding our policy. If you need anything, just reach out!

Stay bold, stay fresh with basics!